Process Quality Assurance (Junior)

1. Establishing & Managing Processes

• • Create, update, and maintain standard/template workflow processes in line with company quality and operational standards, especially for new projects during the project build phase.
  • Define steps, roles, responsibilities, and approval workflows for each project.
  • Configure and maintain these workflows in process or test management systems to ensure alignment with the Software Development Life Cycle (SDLC) and related quality gates.

2. Test Strategy & Execution

• • Design and define comprehensive test strategies: determine scope, objectives, test types (functional, regression, API, performance, security, usability, UAT, etc.), data/test environment planning, and risk-based prioritization.
  • Create, write, and maintain test cases/scripts for both manual and automated testing contexts.
  • Conduct manual, regression, user acceptance (UAT), and functional testing as required.
  • Oversee and coordinate test automation efforts: identify automation candidates, design or maintain automation frameworks, and collaborate closely with developers or automation engineers.
  • Monitor and analyze defect rates, trends, and severity/priority distribution; identify root causes and evaluate testing effectiveness.
  • Continuously propose improvements to test coverage, efficiency, defect detection, and product quality.

3. Monitoring & Continuous Improvement

• • Track key metrics such as test throughput, pass/fail rates, defect density, test coverage, and cycle times.
  • Identify bottlenecks, inefficiencies, or quality weaknesses; recommend improvements to processes or testing approaches.
  • Collect feedback from QA/QC, development, product, and operations teams to drive continuous improvement initiatives.

4. Technical Support & Training

• • Guide and support teams in using process, test management, issue-tracking, and defect-reporting tools.
  • Conduct training sessions and workshops on software testing methodologies, quality best practices, automation basics, and company standards.
  • Mentor junior testers or QA/QC staff in testing techniques, defect handling, and process compliance.

5. Reporting & Compliance Control

• • Produce periodic reports on test performance, defect trends, process adherence, and compliance status.
  • Recommend policy or process updates in response to audits, project changes, or evolving quality objectives.
  • Ensure documentation, checklists, test records, and process artifacts are complete and consistently updated.

1. Education:

• • Bachelor’s degree in Computer Science, Information Technology, Quality Management, or a related field.

2. Experience:

• • Junior: Minimum 1 year in PQA, QA/QC, process management, or software testing (QA/QC professionals aspiring to move into PQA are welcome).
  • Senior: At least 3–5 years of hands-on experience in software quality assurance and testing (with flexibility to perform in both QA and QC roles).

3. Skills / Knowledge:

• • Strong understanding of SDLC and QA/testing methodologies.
  • Able to work under pressure and adapt well to new environments.
  • Ability to design test plans, test cases, and test strategies across various testing types (functional, regression, API, performance, etc.).
  • Experience with both manual and automated testing.
  • Proficiency in test management and issue-tracking tools (e.g., Jira, TestRail, or similar).
  • Basic scripting or programming knowledge (e.g., SQL, Python, Java) is a plus.
  • Strong analytical skills to interpret test metrics and defect trends.
  • Excellent communication, coordination, and mentoring skills.
  • Detail-oriented, proactive, and committed to continuous improvement.

• Well trained and dedicated to being able to catch the pace smoothly
• Attracted salary based on the ability of the candidate and the general salary framework set by the company.
• Salary review based on performance every 6 months if your basic salary is less than 30,000,000 VND. If your basic salary is from 30,000,000 VND, it will be reviewed every year
• 13th-month salary and bonus for holidays
• Team building once a month
• Company trip once a year.
• PVI Healthcare Insurance
• Full social benefits in accordance with the company and the law of Vietnam
• Professional environment and clear procedures.
• Great opportunity to improve English
• Opportunity to learn Logistics and professional management system of project development process