Quality Assurance Manager

As the Quality Assurance Manager, you will lead the quality assurance strategy with a strong emphasis on an automation-first mindset, scaling modern testing practices across platforms and teams. You will collaborate with Engineering, Product, and other stakeholders to ensure that quality is embedded early and maintained consistently throughout the development lifecycle.

Automation Strategy & Execution

• • Define and lead the end-to-end QA automation roadmap across product portfolios.
  • Select and implement scalable test frameworks for web, API, and microservices (e.g., Cypress, Selenium, Gherkin).
  • Integrate automated testing into CI/CD pipelines (GitHub Actions, ArgoCD on GCP/Kubernetes).
  • Develop strategies for test data management and ensure environment readiness for consistent automated runs.

Shift-Left & Continuous Testing

• • Champion Shift-Left Testing by embedding quality practices from design to production.
  • Coach development teams to write and maintain tests: Functional, Regression, Smoke, UAT, E2E, Performance, and Security.
  • Work closely with developers to enable parallel test execution, quick feedback loops, and high release confidence.

Quality Metrics & Insights

• • Define and track quality KPIs such as test coverage, pass rate, defect leakage, and release stability trends.
  • Build actionable dashboards using tools like Xray or custom visualizations to give both QA and engineering teams visibility into product quality.
  • Perform in-depth bug analysis to help developers understand root causes, recurring patterns, and upstream quality gaps.
  • Drive strategic improvement plans based on defect trends, whether through better test coverage, improved requirement clarification, or development best practices.

Team Leadership & Coaching

• • Lead and grow a QA Automation team across the engineering organization.
  • Run pair testing sessions, QA guilds, and skill-sharing activities with developers and testers.
  • Provide career development, feedback, and guidance to QA team members.

Cross-Team Collaboration

• • Align closely with Engineering, Product, and Leadership on quality goals.
  • Scale automation and quality practices across teams and products.
  • Drive initiatives that improve release confidence, cycle time, and regression resilience.

• 8+ years of experience in software development/testing, with 3+ years in a QA leadership role.
• Strong background in test automation architecture and framework design from scratch.
• Hands-on experience with test stacks such as Cypress, Selenium, Playwright, or Gherkin/Cucumber.
• Solid knowledge of CI/CD pipelines, cloud infrastructure (GCP preferred), Docker, and Kubernetes.
• Familiar with Agile methodologies such as Scrum or LESS.
• Proficient in JavaScript/TypeScript or similar programming languages.
• Strong problem-solving, cross-functional collaboration, and team leadership skills.
• Excellent communication skills in English and Vietnamese – both verbal and written.

• Well trained and dedicated to being able to catch the pace smoothly
• Attracted salary based on the ability of the candidate and the general salary framework set by the company.
• Salary review based on performance every 6 months if your basic salary is less than 30,000,000 VND. If your basic salary is from 30,000,000 VND, it will be reviewed every year
• 13th-month salary and bonus for holidays
• Team building once a month
• Company trip once a year
• PVI Healthcare Insurance
• Full social benefits in accordance with the company and the law of Vietnam
• Great opportunity to improve English
• Opportunity to be trained overseas, develop English communication skill